Terms and Conditions

Welcome to Manikantan Caterers. By placing an order with us, you agree to the following terms and conditions. Please read them carefully.

1. Services Provided

• Manikantan Caterers offers catering services for events, including but not limited to weddings, corporate events, private parties, and other gatherings.
• The specific services provided will be outlined in the invoice or contract agreed upon by the client.

2. Cancellation Policy

• Cancellations must be made in writing via email or letter or phone.
• If a cancellation is made more than 48 hours before the event, 100% of the total cost will be refunded.
• If the cancellation is made less than 48 hours before the event, no refund will be provided.

3. Refund Policy

• Refunds will be processed within 5 working days after receiving the cancellation notice.
• Any refunds will be issued via the original payment method unless otherwise agreed upon.

4. Changes to Orders

• Any changes to the order (including the number of guests, menu items, etc.) must be made at least 5 days before the event.
• Additional charges may apply for any changes requested after the initial order has been confirmed.

5. Client Responsibilities

• The client is responsible for providing accurate information regarding the event, including the location, number of guests, and any specific dietary requirements.
• The client is also responsible for ensuring that the event location is suitable for the catering services provided, including any necessary permits or licenses.

6. Liability

• Manikantan Caterers will not be held liable for any damage or loss resulting from the event, except where such loss or damage is caused by the gross negligence or willful misconduct of Manikantan Caterers.
• In the event of unforeseen circumstances (such as extreme weather, natural disasters, etc.) that prevent the catering services from being provided, Manikantan Caterers will work with the client to reschedule the event or provide a refund.

7. Health and Safety

• Manikantan Caterers adheres to all health and safety regulations, including proper food handling, preparation, and storage.
• The client is responsible for informing Manikantan Caterers of any food allergies or dietary restrictions at least [Number of Days] days before the event.

8. Force Majeure

• Manikantan Caterers will not be liable for any failure to perform its obligations under this agreement due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of terrorism, pandemics, or government restrictions.

9. Governing Law

• These terms and conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction].

10. Acceptance of Terms

• By placing an order with Manikantan Caterers, the client acknowledges that they have read, understood, and agreed to these terms and conditions.

11. Shipment & Delivery Terms

• Manikantan Caterers will deliver the food and beverages to the designated location on the agreed date and within the specified time window. The Client must ensure that access to the delivery location is available and that any necessary permits or permissions are in place.
• Manikantan Caterers will make reasonable efforts to meet the delivery schedule. However, we are not liable for delays caused by factors beyond our control, including but not limited to traffic, weather conditions, or unforeseen operational issues.